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Programming Planning Form
Colorado Specialized Response Planning Process Tool

This tool is designed to help jurisdictions plan specialized responses to 911 calls involving behavioral health crises. The intent is to alleviate law enforcement demand, connect individuals in crisis to services, reduce repeat crisis events, and reduce inadvertent criminal justice outcomes.  If you have any questions or would like assistance completing this survey please contact us at director@co911rc.org. The survey will suggest planning participants, inventory your existing resources and take you through a decision tree to identify the specialized responses you would like to develop in your jurisdiction. At the end, you will be given your own responses as well as links to resources to develop the specialized responses your planning committee selects.

The trainings linked here are available for no cost to provide accessible training on behavioral health competencies (I.e., Mental Health First Aid, MHFA) and wellness for PSAP staff (I.e., Secondary Trauma and Resiliency) to decrease attrition rates of emergency communication specialists and improve the outcome for individuals calling 911 in behavioral health crises.

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Question and Answer Session with Colorado PSAP Peer Learning Site-Aurora 911

CO PSAP Peer Learning Site

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Active Listening

Active Listening Learning Session

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Suicide Prevention and Screening

Suicide Prevention learning session

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Navigating 988 for Crisis Repspone

Navigating 988 learning session

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People in Crisis: Effective Communication and Intervention

People in Crisis learning session

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Wellness that Works

Wellness that Works learning session

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Identifying Vicarious and Secondary Trauma

Identifying trauma learning session

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Supporting Supervisors with a Trauma Informed Approach

Supporting supervisors learning session

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Colorado Connect and Protect 2024

CO Connect and Protect

Peer Learning Sites

This tool is designed to help jurisdictions plan specialized responses to 911 calls involving behavioral health crises. The intent is to alleviate law enforcement demand, connect individuals in crisis to services, reduce repeat crisis events, and reduce inadvertent criminal justice outcomes.  If you have any questions or would like assistance completing this survey please contact us at director@co911rc.org. The survey will suggest planning participants, inventory your existing resources and take you through a decision tree to identify the specialized responses you would like to develop in your jurisdiction. At the end, you will be given your own responses as well as links to resources to develop the specialized responses your planning committee selects.

Register to Submit and Generate Report
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Contact Information

Contact information for individual responsible as primary contact for PSAP Authority/Authorities applying

Name

Agency

Title*

Email*

Phone Number*

Address Line 1*

Address Line 2

City

State

Zip or Postal Code

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Jurisdiction Information

All PSAPs, regardless of size, are eligible and encouraged to apply. Smaller departments may choose to collaborate and submit a single application for a regional program and should indicate which agency will serve as the lead on the application. If applying as a regional collaboration, please describe the total catchment area for the initiative when responding to these questions. Please note that smaller agencies may submit individual applications, and neither the application nor scoring has weight assigned to submitting as a singular vs. regional application.

PSAP Agency/Agencies

Total number of agency personnel budgeted for at your agency:

Number of PSAP personnel:

Jurisdiction(s)

Total population served (this can be an estimate):

What is/are the primary type(s) of jurisdiction?

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Specialized Response Components

Describe the components of the specialized responses to 911 calls involving behavioral health crisis in your jurisdiction .

Check all the specialized emergency response components that your program provides?

Collaborating Community Partners

Types of populations served (Check all that apply) *

How is your program or response model funded? (250 words or fewer)

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Program Strength/Ways to assist others

Essential elements of an emergency response and community partner collaboration. These are modeled after the Bureau of Justice Administration Police-Mental Health Collaboration Tool Kit, The Essential Elements of a PMHC Collaboration.

Choose the top 3 strength of the program:

Top Strength

Second Strength

Third Strength

This initiative focuses on Intercept 0 and 1 of the Sequential Intercept Model (SIM). The SIM was developed as a conceptual model to inform community-based responses to the involvement of people with mental and substance use disorders in the criminal justice system. The SIM is most effective when used as a community strategic planning tool to assess available resources, determine gaps in services, and plan for community change. Policy Research Associate developed the Sequential Intercept Model (SIM) for the Policy Research Associates.

Intercept 0
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    Mobile Crisis Outreach Teams and Co-responders

    Behavioral health practitioners who can respond to people experiencing a mental or substance use crisis or co-respond to a police encounter.

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    Emergency Department Diversion

    Emergency departments (EDs) can provide triage with behavioral health providers, embedded mobile crisis staff, and/or peer specialist staff to provide support to people in crisis.

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    Police-behavioral health collaboration

    Police officers can build partnerships with behavioral health agencies along with the community and learn how to interact with individuals experiencing a crisis.

Intercept 1
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    Dispatcher Training

    Dispatchers can identify mental or substance use crisis situations and pass that information along so that Crisis Intervention Team officers can respond to the call.

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    Specialized police responses

    Police officers can learn how to interact with individuals experiencing a crisis in ways that promote engagement in treatment and build partnerships between law enforcement and the community.

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    Intervening with frequent utilizes and providing follow-up after the crisis

    Police officers, crisis services, and hospitals can reduce frequent utilizers of 911 and ED services through specialized responses.

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Crisis & Alternate Response Venn Diagram
    Information:
    • Facilities: Psychiatric hospital, Emergency Department (ED), Crisis Stabilization Unit (CSU), Walk-in Centers, Detox
    • Drop Off Locations: Emergency Department, Detox, Walk-in Centers
    • Crisis Continuum (BHA): Crisis Stabilization Units (CSU), Walk-in Centers, Mobile Crisis Team, 988/Crisis Line
    • Crisis Response: Mobile Crisis Team, Co-Responder Teams,
    • Alternative (to LE) Response: Alternative Dispatch, Community Responder Teams (includes Fire/EMS), Co-Responder Teams (includes Law Enforcement)
    • Telephonic Response: 988/Crisis Line, Alternative Dispatch
    • Emergency Response: Fire, EMS, Community Responder Teams, Law Enforcement, Co-Responder Teams
    • Deflection and Pre-arrest Diversion: Law Enforcement Assisted Diversion (LEAD)